Cancellation policy

Some items in our store may be offered as a subscription or a pre-order. This policy explains how you can manage, change, or cancel these types of purchases.

Subscriptions

When you purchase a subscription, you’ll receive repeat deliveries based on the duration and frequency you select.

  • Your payment information is stored securely and you will be charged for each scheduled delivery unless you pay in advance.

  • Some subscriptions may auto-renew at the end of their duration. If you do not wish to renew, you must cancel before the renewal date.

  • You can cancel or modify your subscription at any time. Links to manage your subscription are included in your order confirmation emails.

For information about returns or refunds for subscription orders, please see our Returns & Refunds Policy.

Pre-Orders

Pre-orders allow you to purchase items that are not yet in stock, such as upcoming apparel or mugs.

  • Payment may be collected in full or partially at checkout, with the remaining balance charged when the order is fulfilled.

  • You can cancel a pre-order that has not yet been fulfilled.

  • Once a pre-order is fulfilled, cancellation is no longer possible. If needed, you may request a full or partial refund in accordance with our Returns & Refunds Policy.

Notes